Canvas Support

What is Canvas?

Canvas is the Learning Management System for MTECH and is managed by OTL.
Canvas can be accessed at the following address or by clicking the button below:

New to Canvas?

Check out this instructor guide or student guide for getting started with Canvas.

Need Canvas help immediately?

Please contact the canvas support hotline via the number below, they are available 24/7.

OTL Helpdesk is available Monday-Friday 9am-9pm excluding holidays. Please contact us via We will respond within one business day.

Canvas FAQs

Question not answered? Contact

Your login ID is your email address – if you need your password set or reset, please contact

Fill out a course request! You will need to fill out a course request form for each new course that you need – here is the link:

Usually within a few days. We recommend submitting course requests at least a week before the course start date.

Double check and make sure you are adding them via Login ID instead of email address – and just put in their email address in the login ID box, all login IDs on canvas are the users Mtech email.

If that does not work, please email either or

Please email They will be able to help you – student canvas accounts are tied via northstar.

Please contact He is in charge of simple syllabus and can help you.

No, but please email and and we can change the title for you.

Please contact the canvas support hotline – they are open 24/7 877-214-8233

Isolved and bridge are both tied in accounts together – so you will need to contact HR, as they can help you login to those accounts.

I create canvas accounts when I get the email from HR and technology that a new employee has been hired – and when I get that email I will create an account for them that same day. If it still hasn’t been created, please contact me:

If you are having any issues with northstar – please contact

If this is an urgent issue, please make sure the student is using canvas on a laptop on the google chrome browser that is up to date. If they are up to date, contact the canvas support hotline, or contact me.

Go to People -> Then select “+ People” and select Add users by Login ID (you must do it via Login ID, as only Login ID will work for people that don’t have their emails verified on canvas) and then put in their MTECH email address and select add.

Select “Settings” and then you should be able to edit the course name via the Name: column, then select “Update Course Details” at the bottom. However, if you don’t have that option, that means you don’t have the permissions to rename courses. Contact me at and tell me what you’d like your new course title to be.